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Overview of Occidental Costa Cancún All Inclusive
- Overview
- Rooms
- Location
- Amenities
- Policies
3.5 star property
7.6/10 Good
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- All inclusive
- Air conditioning
- Spa
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
Explore the area
- Playa Tortugas5 min walk
- Langosta Beach13 min walk
- Tortuga Beach7 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)38 min drive
Room options
About this area
Cancun
Occidental Costa Cancún All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. La Sagrada Familia Parish and El Rey Ruins are notable landmarks, and travelers looking to shop may want to visit Puerto Cancun Marina Town Center and Plaza Las Americas. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure. Spend some time exploring the area's activities, including golfing.
What's nearby
Playa Tortugas
- 5 min walk
Langosta Beach
- 13 min walk
Puerto Cancun Marina Town Center
- 3 min drive
Tortuga Beach
- 7 min drive
Plaza Las Americas
- 9 min drive
Getting around
Cancun Intl. Airport (CUN) - 38 min drive
Restaurants
Cancún - 8 min walk
Restaurant Dos Lunas - 7 min walk
Sirenas Raw Bar - 4 min walk
Boost Pool Bar - 7 min walk
Sutra - 7 min walk
About this property
Occidental Costa Cancún All Inclusive
3.5-star all-inclusive property located in Zona Hotelera
Located close to Puerto Cancun Marina Town Center and Plaza Las Americas, Occidental Costa Cancún All Inclusive provides a free breakfast buffet, a poolside bar, and shopping on site. This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach umbrellas. Treat yourself to a hot stone massage, a body treatment, or a facial at zenserenz, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature seafood and more. Yoga classes and aerobics classes are offered at the gym; Occidental Costa Cancún All Inclusive also has a garden, a playground, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Additional perks include:
- An outdoor pool with sun loungers and pool umbrellas
- Free self parking
- Tour/ticket assistance, luggage storage, and an elevator
- ATM/banking services, a 24-hour front desk, and concierge services
- Guest reviews say good things about the beach locale, helpful staff, and overall condition
Room features
All 358 rooms include comforts such as air conditioning and free stocked minibars, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
- Free infant beds and free extra beds
- Bathrooms with eco-friendly toiletries and showers
- Coffee/tea makers, ceiling fans, and daily housekeeping
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All meals and snacks included
Room service during certain hours (limited menu)
Land activities
Fitness facilities
Entertainment
Onsite live performances
Awards and affiliations
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily
2 bars/lounges
4 restaurants
A poolside bar
Snack bar/deli
Restaurants on site
Albatros
La Claraboya
La Trattoria
México Lindo
Things to do
Children's club
Fitness classes
Full-service spa
Gym
Library
Playground
Sauna
Shopping
Spa tub
Steam room
Yoga classes
Family friendly
Babysitting (surcharge)
Children's club
Free crib
Free rollaway/extra bed
Free supervised activities for children
Laundry facilities
Outdoor pool (guest access)
Playground
Snack bar/deli
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Meeting room
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Full-service spa
Body treatments
Facials
Hot stone massages
Sauna
Spa open daily
Spa tub
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Elevator
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Free rollaway/extra bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower only
Entertainment
32-inch plasma TV
Food and drink
Coffee/tea maker
Free stocked minibar
More
Air conditioning (climate-controlled)
Ceiling fan
Eco-friendly toiletries
Iron/ironing board
Phone
Safe
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Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 72.62 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- A facilities fee includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.
Property is also known as
Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi
7.6
Good
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 735 out of 1783 reviews" "
10 - Excellent
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" "10 - Excellent 41%
Rating 8 - Good. 489 out of 1783 reviews" "
8 - Good
489
" "8 - Good 27%
Rating 6 - Okay. 246 out of 1783 reviews" "
6 - Okay
246
" "6 - Okay 14%
Rating 4 - Poor. 141 out of 1783 reviews" "
4 - Poor
141
" "4 - Poor 8%
Rating 2 - Terrible. 172 out of 1783 reviews" "
2 - Terrible
172
" "2 - Terrible 10%
8.7/10
Cleanliness
8.4/10
Staff & service
7.7/10
Amenities
8.1/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
Daphne
Traveled with group
Mar 15, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Loved all of the staff! They made our trip very enjoyable. I highly recommend booking!
Stayed 5 nights in Mar 2023
8/10 Good
Pamela
Traveled with group
Mar 15, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the property but I was annoyed that I reserved a double room with a terrace and when I arrived, I was given a king bed with terrace. I needed a double because I was traveling with a platonic friend, and we needed separate beds. I was offered a double room with no terrace which I accepted but was very disappointed that my reservation for a double with terrace was not available. In the future hotel should not accept a reservation if they do not have the room requested and paid for available. Overall staff was great, buffet staff was great, hotel had decent food, good entertainment, I would recommend to friends and family.
Stayed 5 nights in Mar 2023
6/10 Okay
Sheryll
Traveled with family and small children
Mar 12, 2023
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We loved everything about the property except the check-in and out process! Be prepared to wait hours in line to check in. We were also sent to 2 separate rooms that already had guests before finally getting our room, literally hours after our arrival. Some of the check-in staff was excellent, but overwhelmed and some seemed to be more interested in looking busy than accomplishing anything. The bar and wait staff were wonderful.
Stayed 8 nights in Jan 2023
10/10 Excellent
diana
Traveled with family
Mar 12, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the property. This is the 2nd time I stay there. Staff is very friendly. I highly recommended this place.
Stayed 4 nights in Mar 2023
8/10 Good
Sarah
Traveled with partner
Mar 12, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusiveness was great & the waitstaff was amazing, but the ladies in the lobby would repeatedly try to pressure us to go for a promotional breakfast… on our honeymoon
Stayed 5 nights in Mar 2023
10/10 Excellent
Jesika
Traveled with partner
Mar 11, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, we loved all the amenities, hotel was beautiful, room was clean confortable
Stayed 6 nights in Mar 2023
10/10 Excellent
Robert
Traveled with family
Mar 10, 2023
Liked: Amenities, property conditions & facilities
I liked the idea of the hotel being located by the bridge.. Most of the boat marinas are in the lagoon and to go out on ocean must go under the bridge right in front of the hotel. Is fun to see the boats of happy people going by all waving at you when you are in the water at the beach. Gives you a good feeling of a fun atmosphere. Food was excellent. Rooms clean and staff was great. If you ever read a review that says the food was not what they expected do not believe it some people are chronic complainers. The food was great especially in the restaurants.
Stayed 4 nights in Feb 2023
8/10 Good
Peter
Traveled with partner
Mar 8, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden, big room, food.
Stayed 7 nights in Feb 2023
2/10 Terrible
Joan
Mar 8, 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend.
Stayed 7 nights in Feb 2023
10/10 Excellent
Yvette
Traveled with family
Mar 7, 2023
Liked: Staff & service, amenities, property conditions & facilities
The resort was very nice, staff very friendly and accommodating.
Stayed 4 nights in Mar 2023