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Overview of Oasis Palm All Inclusive
- Overview
- Rooms
- Location
- Amenities
- Policies
3.5 star property
Popular amenities
- Pool
- Breakfast included
- Parking included
- All inclusive
- Air conditioning
- Spa
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
Explore the area
- Langosta Beach7 min walk
- Playa Tortugas9 min walk
- Las Perlas Beach16 min walk
- Cancun, Quintana Roo (CUN-Cancun Intl.)37 min drive
Room options
About this area
Cancun
Located on the beach, Oasis Palm All Inclusive is in Zona Hotelera, a neighborhood in Cancun. El Meco Archaeological Site and Yamil Lu'um Archaeological Zone are local landmarks, and travelers looking to shop may want to visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Traveling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at Cancun Bullfight ring. Take an opportunity to explore the area for water adventures such as snorkeling and other activities like golfing.
What's nearby
Langosta Beach
- 7 min walk
Playa Tortugas
- 9 min walk
Las Perlas Beach
- 16 min walk
Cancun Golf Club at Pok Ta Pok
- 6 min drive
Tortuga Beach
- 7 min drive
Getting around
Cancun Intl. Airport (CUN) - 38 min drive
Restaurants
Restaurant Dos Lunas - 1 min walk
Sirenas Raw Bar - 6 min walk
Boost Pool Bar - 11 min walk
Spoon - 6 min walk
The White Box Gastrobar - 2 min walk
About this property
Oasis Palm All Inclusive
3.5-star all-inclusive property located in Zona Hotelera
Take advantage of a free breakfast buffet, a terrace, and a playground at Oasis Palm All Inclusive. This property is a great place to bask in the sun with a white sand beach, beach umbrellas, and beach towels. Indulge in aromatherapy, a massage, and a facial at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at Sisal Buffet, the onsite buffet restaurant. Aerobics classes are offered at the gym; other things to do include volleyball and kayaking. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
- An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
- Free self parking and valet parking
- Express check-out, smoke-free premises, and ATM/banking services
- Concierge services, tour/ticket assistance, and a porter/bellhop
- Guest reviews give good marks for the family-friendly amenities, bar, and beach locale
Room features
All 214 rooms have comforts such as air conditioning, as well as thoughtful touches like safes and WiFi.
Extra conveniences in all rooms include:
- Bathrooms with rainfall showers and free toiletries
- Flat-screen TVs with cable channels
- Coffee/tea makers, daily housekeeping, and phones
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)
Meals and beverages at companion properties
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Surfing/body boarding
Land activities
Fitness facilities
Volleyball
Golf green fees
Lessons/classes/games
Bartending
Cooking
Language
Entertainment
Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: WiFi (USD 10 per day)
Available in some public areas: WiFi (USD 10 per day)
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
Free buffet breakfast available daily
7 bars/lounges
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Dos Lunas
La Bamba
Los Agaves
Piratas del Caribe(niños)
Sisal Buffet
Things to do
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Outdoor pool
Playground
Sauna
Volleyball
Waterslide
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business center
Meeting room
Outdoors
Beach towels
Beach umbrellas
On the beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
4 treatment rooms
Aromatherapy
Facials
Manicures/pedicures
Massage
Spa open daily
Accessibility
Elevator
More
Ballroom
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower only
Towels
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Iron/ironing board on request
Phone
Safe
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Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: USD 30 per stay for guests under 26 years old
- A tax is imposed by the city: USD 4.01 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for in-room wireless Internet: USD 10 per day (rates may vary)
- Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
- Late check-out is available for a fee (subject to availability)
- An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
All Inclusive Oasis
Oasis Palm
Oasis Palm All Inclusive
Oasis Palm All Inclusive All-inclusive property Cancun
Oasis Palm Cancun
Palm Oasis
Oasis Palm All Inclusive All-inclusive property
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Beach Resort Cancun
Oasis Palm Hotel Cancun
Oasis Palm Inclusive Inclusive
Oasis Palm All Inclusive Cancun
Oasis Palm All Inclusive All-inclusive property
Oasis Palm All Inclusive All-inclusive property Cancun
6.8
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 307 out of 1000 reviews" "
10 - Excellent
307
" "10 - Excellent 31%
Rating 8 - Good. 230 out of 1000 reviews" "
8 - Good
230
" "8 - Good 23%
Rating 6 - Okay. 195 out of 1000 reviews" "
6 - Okay
195
" "6 - Okay 20%
Rating 4 - Poor. 130 out of 1000 reviews" "
4 - Poor
130
" "4 - Poor 13%
Rating 2 - Terrible. 138 out of 1000 reviews" "
2 - Terrible
138
" "2 - Terrible 14%
7.6/10
Cleanliness
7.4/10
Staff & service
6.9/10
Amenities
6.9/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Poor
CLIFTON GERARD
Traveled with family and small children, Traveled with family
Mar 12, 2023
Disliked: Cleanliness, amenities, property conditions & facilities
The oasis palm & sens were horrendous. Everything was broken doorknob's light switches elevator buttons lamps etc. the food was not edible for the most part and then making a reservation was horrible. The concierge and front desk people were the worst because you already paid and they dont care anymore. Some of the waiters and aux staff were the nicest and made some of the trip tolerable. Some kids were throwing up and one puked next to my son. So 24 hrs later ge had this bug. So he puke in room and we used towels to clean it up. They charge me a cleaning fee for re washing bedding and towels. Im not joking. I could write for ever about every thing that was bad at this hotel. I would recommend that you look for a different hotel. Don't stay at this place. Or take your chances up to you. I am not someone who write reviews but this place nobody should have to stay here.
Stayed 6 nights in Mar 2023
10/10 Excellent
idaliz
Mar 11, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos los empleados dan excelente servicio definitivamente volveré pronto
Stayed 3 nights in Mar 2023
8/10 Good
Alejandro
Traveled with family and small children
Mar 6, 2023
Liked: Cleanliness, staff & service, amenities
Need maintenance.
Stayed 6 nights in Feb 2023
2/10 Terrible
Conrado Castillo
Traveled with family and small children
Feb 18, 2023
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff at the restaurants La Hacienda and Las Palmas. Great service from Las Palmas: Lucio. And from La Hacienda : Alexis,Juan, Francisco, Miguel, Daniel, Eva, Alejandra, Margarita and supervisor Miguel.
Stayed 6 nights in Feb 2023
10/10 Excellent
Maria
Traveled with family
Feb 15, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Services
Stayed 4 nights in Feb 2023
8/10 Good
Ciara
Traveled with family and small children, Traveled with family
Feb 5, 2023
Liked: Cleanliness, staff & service, amenities
This is a very family friendly resort and the best part of our travel during this time of year was that most who were staying were families from Latin America so our kids got to be surrounded by a lot of Spanish speakers. We recommend reserving the different restaurant options since the buffets can become tedious after a few days. The only downside was there was a storm during one of our days and our room was leaking, as well, as the food halls. This was an indication the resort/buildings are on the older side. However, while other resorts may be newer we did enjoy our stay overall. The arcade games were a hit with our kiddos and you can't beat the beautiful beach and surrounding amenities.
Stayed 4 nights in Jan 2023
2/10 Terrible
Fotiny
Traveled with family and small children
Feb 3, 2023
Disliked: Property conditions & facilities
The rooms were outdated. The food was terrible. We ended our trip early. I don’t recommend this place at all
Stayed 5 nights in Jan 2023
8/10 Good
Jose
Feb 2, 2023
Liked: Staff & service, amenities, property conditions & facilities
It was good for the money
Stayed 6 nights in Jan 2023
4/10 Poor
Carrie
Traveled with family and small children
Jan 22, 2023
Disliked: Staff & service, amenities, property conditions & facilities
This resort was extremely loud at night. Every night they had live music blasting outside our window from 9-11pm. For a kids/family resort it was extremely confusing why they would do that. They staff was slow to respond to any request we had. I had low expectations for the food but it was pretty bad. It was hard to get my kids to eat anything the whole week.
Stayed 7 nights in Jan 2023
8/10 Good
Sunam
Jan 9, 2023